CITIZEN’S CHARTER A Charter for Customer Services by Public Sector Banks https://www.iba.org.in/customercare/citizens-charter.html … [Read more...] about CITIZEN’S CHARTER, A Charter for Customer Services by Public Sector Banks
IBA Circular
Nomination Facility
Nomination Facility https://www.iba.org.in/customercare/nomination-facility.html … [Read more...] about Nomination Facility
Model Code of Conduct for the Direct Selling Agents (DSAs)
Model Code of Conduct for the Direct Selling Agents (DSAs) https://www.iba.org.in/customercare/model-code.html … [Read more...] about Model Code of Conduct for the Direct Selling Agents (DSAs)
Fair Practice Code for Credit Card Operations
Fair Practice Code for Credit Card Operations https://www.iba.org.in/customercare/fair-practice-code.html … [Read more...] about Fair Practice Code for Credit Card Operations
Umbrella Organisation
Umbrella Organisation https://www.iba.org.in/payment-system/umbrella.html … [Read more...] about Umbrella Organisation